Privacy Policy
This privacy policy explains how we collect, use, and protect the personal information you provide when using our website, in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Information we Collect
We collect the following information when you submit via our contact forms:
• Name
• Email address
• Your query or message
Purpose and Legal Basis for Processing
We use your personal information only to:
• Respond to your enquiry
• Communicate with you regarding the information or services you have requested
Our legal basis for processing this information is:
• Legitimate Interests - specifically, our interest in responding to enquiries from potential customers.
We do not use your information for marketing unless you explicitly give consent.
Sharing of Information
We do not sell, trade, or share your personal information with third parties unless required by law or necessary to comply with legal obligations.
Data Storage and Security
We take reasonable technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or loss.
Data Retention
We retain your information only for as long as necessary to respond to your query or as required by law. Once no longer needed, your information is securely deleted.
International Transfers
We do not transfer your personal data outside the UK unless adequate safeguards are in place, as required by UK GDPR.
Your Rights Under UK GDPR
You have the right to:
• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Object to or restrict processing in certain circumstances
• Withdraw consent if you have previously provided it (for example, for marketing)
To exercise any of these rights, please contact us using the details provided on our website.
If you have any questions about this privacy policy or how your information is handled, please contact us using the contact details available on our website.